During the 2nd quarter of this year 2020, we had an issue with our platform and was inactive for a while. During this time, customers were not able to access their funds. While we were working on our system, those funds were automatically put into our ongoing investment program so they can earn interest during the period.
Our system is now fully functional and customers whos funds were automatically put into our investment program can now opt-out of the investment program any time they want. All they have to do is reach out to us With their user ID, and the investment will be canceled at no charge.
We are very sorry for any inconvenience this might have caused you or your business.
Suite 17, Block B Alausa Shopping Mall, 131 Obafemi Awolowo Way, 234028, Ikeja
Please Note
1. Before initiating a contact with us always have your Cofred user id handle, because we will require it to effectively and speedily serve you.
2. Always give detailed information of the issue you are having or on how we can help you. This is to enable us understand and render the required assistance at all time.
3. Our response time may take within 10 to 15 minutes during our working hours, but we will always do our best to speed up the process.
Email Support
support@cofred.com
Please Note
1. Before initiating a contact with us always have your Cofred user id handle, because we will require it to effectively and speedily serve you.
2. Always give detailed information of the issue you are having or on how we can help you. This is to enable us understand and render the required assistance at all time.
3. Our response time may take within few seconds to 5 minutes during our working hours, but we will always do our best to speed up the process.