The following situations is required to make a refund or attend to claims regarding payments made on the platform:
- * Deduction was made on payer's account but does not reflected on your Cofred account.
- * More than one deduction was made on the payer's account for the same payment schedule transaction.
- In the event that a transaction was CANCELLED by payer, no refund will be made by Cofred!.
- Please follow the steps listed below to make a claim or request a refund as the case may apply:
- * Send your request to our support team via email or any of our communication channel.